Review of WOW Home Internet

WOW (WideOpenWest) is an internet service provider that serves the southern and central parts of the United States with Wow cable and internet. As per the latest FCC data, the service is available to slightly over 7 million users across the nation (but, this does not include the markets they sold off in 2021). WOW provides clients with a hybrid coaxial cable/fiber-optic internet connection that ranges from 100 megabits per second to 1 gigabit per second (1,000Mbps).

Why customers prefer WOW?

• There are no contracts, no cancellation fees, and no obligations to a plan you don’t want.
• Money-back guarantee for 30 days
• There are no data caps, and there are no overage costs to worry about.

What clients don’t like about WOW?

• Available in only 9 states.

Depending on your location, service disruptions may be too frequent.

If you live in any of the nine states where WOW is offered, it’s likely that WOW is the greatest alternative available in your location. First and foremost, the pricing is right: WOW is one of the more reasonably priced cable providers in the United States, with rates that comfortably outperform broadband speeds. WOW also won’t tie you down to a long-term service agreement, and your connection is backed by a 30-day money-back option. If the fiber connection is available at your address, it is always the best option, but WOW internet has tons to offer. Let’s dig a little deeper.

WOW residential internet service can be found in following locations.

WOW home internet service is currently available in 19 markets across nine states in the United States. Alabama (Auburn, Dothan, Huntsville, and the Montgomery Valley), Florida (Panama City and Pinellas), Georgia (Augusta, Columbus, and Fort Gordon), Illinois (Chicago and Chicagoland), Indiana (Evansville), Michigan (Detroit and mid-Michigan), Ohio (Cleveland and Columbus), South Carolina (Charleston), and Tennessee (Auburn, Dothan, Huntsville, and the Montgomery Valley) (Knoxville).

WOW prices and plans

WOW offers internet plans that are asymmetrical hybrid fiber-coaxial cable. Because of the reliance on coaxial cable infrastructure, your download speeds will be far faster than your upload rates.

Internet 100 

• 100Mbps download speed
• 10Mbps upload speed
• $20 is the monthly promo rate for the first 12 months
• $40 is the monthly rate after the first 12 months
• $14 for modem rental (optional)
• No data cap

Internet 200 

• 200Mbps download speed
• 10Mbps upload speed
• $40 is the monthly promo rate for the first 12 months
• $45 is the monthly rate after the first 12 months
• $14 for modem rental (optional)
• No data cap imposition

Internet 500

• 500Mbps download speed
• 50Mbps upload speed
• $50 is the monthly promo rate for the first 12 months
• $55 is the monthly rate after the first 12 months
• $14 for modem rental (optional)
• No data cap imposition

Internet 1 Gig 

• 1,000Mbps download speed
• 50Mbps upload speed
• $65 is the monthly promo rate for the first 12 months
• $75 is the monthly rate after the first 12 months
• $14 for modem rental (optional)

No data cap imposition

WOW Internet is in an excellent option for customers, offering a wide range of options without being overly complicated. Even more crucially, the cost of those programs is quite competitive, particularly the regular rates that apply once the promotional deal expires. WOW’s prices are really more reasonable than equivalent plans from larger cable providers like Xfinity, Spectrum, and Cox, and they’re also a better deal than AT&T, Verizon, and Frontier.

Another plus for WOW is that the prices aren’t designed to force you into a more expensive speed tier once the promotion period is over. Yes, your bill will go up after the promotional period, but it won’t go up by $25 or $30 like other rivals’, and it won’t compel you to upgrade to a faster plan’s promo rate to obtain a better deal, which is a typical gimmick used by many other providers.

Other things to think about

When you first look at WOW’s internet services, no commitments, no data limitations, and a 30-day money-back guarantee are likely to jump out at you. But there’s more to consider, so let’s dig deeper into some of the details.

Monthly costs are not included.

A modem rental from WOW Internet costs $14 per month. You can avoid this recurring price by utilizing your own suitable equipment, as many other ISPs do, albeit WOW “highly advises” that you lease it from WOW. If you wish to add “Whole-Home Wi-Fi” to your plan via mesh router rental, you’ll have to pay $10 per month. Two of Amazon’s Eero mesh devices are included in this. Any extra Eero devices will increase your monthly payment by $6 per device.

Money-back guarantee for 30 days

WOW offers a customer-friendly choice, especially given that the firm does not bind you to a contract and the looming danger of hefty cancellation costs that come with it.